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Experienced and full-time servic有子e engineers are available 24 hours a da我窗y to provide remote q物愛uestion answering and troub舊去leshooting services.
Arrive at the customer site to so開影lve the problem, depending o嗎長n the distance of the user什鐵's location from the service netw村拿ork.
For partners and end那廠 customers, provide 們友product knowledge training o著光f Shenzhen Trony Group Company,機銀 conducted by our professional s用冷enior engineers, including product ins子子tallation, product use, monito你道ring photovoltaic platform us暗很e, FAQ and other knowledge trainin鄉街g.
During the product warr制喝anty period, the corre我習sponding level and scope of wa熱空rranty services can be provided. Outsi離醫de the product warranty period, 店媽please refer to the "Shenzhen熱區 Trony Group After-sales哥事 Service Terms".
1.Check the grid voltage;
2. If the grid voltage has returned 樹家to the allowable ran笑跳ge and the fault message still 議筆exists, contact the manufac為坐turer to solve it.
1.Check the grid vol司化tage;
2. If the grid voltage has r個報eturned to the allowable range and the 街場fault message still 舞子exists, contact the manufactur愛黃er to solve it.
1.Check the grid volt線雜age;
2. If the grid voltage門讀 has returned to the allowa東術ble range and the fault mess謝弟age still exists, contact the manu一海facturer to solve it.