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Experienced and full-time service engi來也neers are available 放請24 hours a day to prov花可ide remote question answering and troub商用leshooting services.
Arrive at the customer si腦謝te to solve the problem, de暗技pending on the distance of the use購上r's location from the service厭我 network.
For partners and end customers, pro又機vide product knowledge討報 training of Shenzhen Trony 術多Group Company, conducted by our prof看家essional senior engin雜樹eers, including product i也路nstallation, product use, monito計生ring photovoltaic platform u金道se, FAQ and other knowledge training.
During the product warranty perio一現d, the corresponding level an得裡d scope of warranty services 照吃can be provided. Outside the p體我roduct warranty period, please refer光微 to the "Shenzhen Trony Group Afte姐什r-sales Service Terms".
1.Check the grid voltage;
2. If the grid volta黃友ge has returned to the allowable range聽筆 and the fault message 是冷still exists, contact拿做 the manufacturer to solve i女白t.
1.Check the grid voltage;
2. If the grid voltage has returne又理d to the allowable range and t科銀he fault message still exists, c電很ontact the manufacturer to solve it.
1.Check the grid voltage;
2. If the grid volta體冷ge has returned to t票靜he allowable range an制家d the fault message still exist光男s, contact the manufacturer to solve i討去t.
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