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Experienced and full-time servi師用ce engineers are available森低 24 hours a day to provide remot高得e question answering and troubl議火eshooting services.
Arrive at the customer site to solv這業e the problem, depending見問 on the distance of the user's l喝弟ocation from the service networ湖答k.
For partners and end customers, provide我內 product knowledge trainin湖麗g of Shenzhen Trony Group技高 Company, conducted by 做河our professional senior engineer靜內s, including product instal你歌lation, product use, mo國北nitoring photovoltaic platform u少現se, FAQ and other knowledge training.
During the product warranty pe對那riod, the corresponding level 了南and scope of warranty ser有對vices can be provided. Outside t雜工he product warranty period, please refe樂城r to the "Shenzh為城en Trony Group After-sal吃科es Service Terms".外拿
1.Check the grid voltage;
2. If the grid voltage has returned to 頻姐the allowable range and the fault 熱理message still exists, contact 歌房the manufacturer to solve i笑媽t.
1.Check the grid vol睡湖tage;
2. If the grid voltag上票e has returned to the al熱銀lowable range and the f鐘舊ault message still exists, contact the熱土 manufacturer to solve it.
1.Check the grid voltage;
2. If the grid voltage has returned to 關這the allowable range and the fault messa體制ge still exists, contact the 她看manufacturer to solv算作e it.
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